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FAQ

{{ ---------BEGIN ADD-ON SETTINGS AND CONTROLS----------- }}

{{ ----FUNCTION SETTINGS---- }}
{% assign: FAQ_Template_Type = 'Expandable' %} {{ Options: 'Expandable' or 'Anchor Links' }}
{% assign: Number_of_Questions = 9 %} {{ Options: 1 to 10 }}

{% assign: Show_Back_to_Top_Link = 'Yes' %} {{ Options: 'Yes' or 'No' }}
{% assign: Back_to_Top_Link_Text = "Back to Top" %}

{{ --ANCHOR LINK PRESET SETTINGS-- }}
{% assign: Anchor_Link_Style = 'Bulleted' %} {{ Options: 'Bulleted' or 'Numbered' }}

{{ ----TYPOGRAPHY SETTINGS---- }}
{% assign: Question_Headings_Size = 18 %}
{% assign: Question_Headings_Case_Transform = 'uppercase' %} {{ Options: 'none', 'uppercase', 'lowercase', 'capitalize' }}

{% assign: Answer_Content_Size = 14 %}

{% assign: Anchor_Link_Text_Size = 14 %}

{{ ----COLOR / AESTHETICS SETTINGS---- }}
{% assign: Answer_Content_Link_Color = '#666666' %}

{{ EXPANDABLE SETTING COLORS }}

{% assign: Tab_Heading_Background_Color = '#eeeeee' %}
{% assign: Tab_Heading_Text_Color = '#555555' %}
{% assign: Tab_Rounded_Corners = 'Yes' %} {{ Options: 'Yes' or 'No' }}
{% assign: Tab_Answers_Border = 'Yes' %} {{ Options: 'Yes' or 'No' }}

{{ ANCHOR SETTING COLORS }}

{% assign: Anchor_Link_Text_Color = '#666666' %}
{% assign: Question_Heading_Text_Color = '#000000' %}

{{ ----BEGIN INDIVIDUAL QA FIELDS---- }}

{{ --QA SET 1 SETTINGS-- }}

{% assign: Question_1_Heading = "What methods of payment do you accept?" %}
{% capture Answer_1_Content %}We accept payment via Debit Cards with a Visa or Mastercard logo, and the following Credit Cards: American Express, Discover, Mastercard & Visa.
We reserve the right to refuse or cancel any order for any reason. Additional verification may be required for some orders.
{% endcapture %}

{{ --QA SET 2 SETTINGS-- }}

{% assign: Question_2_Heading = "When will my order be shipped?" %}
{% capture Answer_2_Content %}Shipping times may vary due to availability of merchandise. Please note to allow up to 5 business days for order processing and verification.{% endcapture %}

{{ --QA SET 3 SETTINGS-- }}

{% assign: Question_3_Heading = "How do I check the status of my order?" %}
{% capture Answer_3_Content %}You will receive an email confirmation to the email address you entered on your order. If you have not received an email confirmation, please check your spam folder. If you have not received an email confirmation, then the order has not gone through or you did not enter your email address correctly. Please contact [email protected].{% endcapture %}

{{ --QA SET 4 SETTINGS-- }}

{% assign: Question_4_Heading = "Was I charged more than once?" %}
{% capture Answer_4_Content %}What you are seeing on your bank account is an authorization (a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity). Depending on your bank, pending authorizations on your account will clear within 3 - 7 business days. If you need help speeding up the process, you can contact the issuing bank of your credit card.
Please only click the “Place Order” button once to avoid multiple authorizations.
{% endcapture %}

{{ --QA SET 5 SETTINGS-- }}

{% assign: Question_5_Heading = "How do I cancel or edit a placed order?" %}
{% capture Answer_5_Content %}Cancellations are not currently allowed for online purchases. Please only click the “Place Order” button once to avoid multiple purchases.{% endcapture %}

{{ --QA SET 6 SETTINGS-- }}

{% assign: Question_6_Heading = "How can I change something on my order?" %}
{% capture Answer_6_Content %}Assuming the desired change is applicable, please contact [email protected] immediately. Once our warehouse has processed your order, we will be unable to make any changes.{% endcapture %}

{{ --QA SET 7 SETTINGS-- }}

{% assign: Question_7_Heading = "How do I use discount codes in your shop?" %}
{% capture Answer_7_Content %}Upon adding products to the cart, you can enter a discount code in the input field labeled 'discount code' and then click the 'update total' or 'apply' button.{% endcapture %}

{{ --QA SET 8 SETTINGS-- }}

{% assign: Question_8_Heading = "What happens if the item I ordered is out of stock?" %}
{% capture Answer_8_Content %}All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods where demand may outweigh the amount of stock we have and we may not be able to fulfil your order. If this is the case, we will let you know as soon as possible.{% endcapture %}

{{ --QA SET 9 SETTINGS-- }}

{% assign: Question_9_Heading = "Can I contact you directly with any questions?" %}
{% capture Answer_9_Content %}Please email [email protected] with any questions regarding your order. Please keep in mind that our online customer service hours are on business days from 10:00 am to 7:00 pm EST.{% endcapture %}

{{ --QA SET 10 SETTINGS-- }}

{% assign: Question_10_Heading = "" %}
{% capture Answer_10_Content %}{% endcapture %}

{{ ---------END ADD-ON SETTINGS AND CONTROLS----------- }}

{{ ---------BEGIN FAQ ADD-ON HTML TEMPLATE CODE---------- }}

{% assign: thbgcl = Tab_Heading_Background_Color %}
{% assign: thtxcl = Tab_Heading_Text_Color %}
{% assign: trcn = Tab_Rounded_Corners %}
{% assign: tabd = Tab_Answers_Border %}

{% assign: qhs = Question_Headings_Size %}
{% assign: acs = Answer_Content_Size %}
{% assign: qhctr = Question_Headings_Case_Transform %}

{% assign: faq_tt = FAQ_Template_Type %}
{% assign: NoQs = Number_of_Questions %}

{% assign: anlst = Anchor_Link_Style %}
{% assign: altxs = Anchor_Link_Text_Size %}
{% assign: altc = Anchor_Link_Text_Color %}

{% assign: qhtxcl = Question_Heading_Text_Color %}
{% assign: anclkcl = Answer_Content_Link_Color %}

{% if faq_tt contains 'xpand' %}
{% if NoQs >= 1 %}

  • {{ Question_1_Heading }}

    • {{ Answer_1_Content | newlines_to_br }}

{% endif %} {% if NoQs >= 2 %}

  • {{ Question_2_Heading }}

    • {{ Answer_2_Content }}

{% endif %} {% if NoQs >= 3 %}

  • {{ Question_3_Heading }}

    • {{ Answer_3_Content }}

{% endif %} {% if NoQs >= 4 %}

  • {{ Question_4_Heading }}

    • {{ Answer_4_Content }}

{% endif %} {% if NoQs >= 5 %}

  • {{ Question_5_Heading }}

    • {{ Answer_5_Content }}

{% endif %} {% if NoQs >= 6 %}

  • {{ Question_6_Heading }}

    • {{ Answer_6_Content }}

{% endif %} {% if NoQs >= 7 %}

  • {{ Question_7_Heading }}

    • {{ Answer_7_Content }}

{% endif %} {% if NoQs >= 8 %}

  • {{ Question_8_Heading }}

    • {{ Answer_8_Content }}

{% endif %} {% if NoQs >= 9 %}

  • {{ Question_9_Heading }}

    • {{ Answer_9_Content }}

{% endif %} {% if NoQs >= 10 %}

  • {{ Question_10_Heading }}

    • {{ Answer_10_Content }}

{% endif %}
{% elsif faq_tt contains 'nchor' %}
    {% capture anchor_string %}{{ Question_1_Heading }}{% endcapture %}
  1. {{ Question_1_Heading }}
  2. {{ Question_2_Heading }}
  3. {{ Question_3_Heading }}
  4. {{ Question_4_Heading }}
  5. {{ Question_5_Heading }}
  6. {{ Question_6_Heading }}
  7. {{ Question_7_Heading }}
  8. {{ Question_8_Heading }}
  9. {{ Question_9_Heading }}
  10. {{ Question_10_Heading }}

  • {{ Question_1_Heading }}

    {{ Answer_1_Content }}

  • {{ Question_2_Heading }}

    {{ Answer_2_Content }}

  • {{ Question_3_Heading }}

    {{ Answer_3_Content }}

  • {{ Question_4_Heading }}

    {{ Answer_4_Content }}

  • {{ Question_5_Heading }}

    {{ Answer_5_Content }}

  • {{ Question_6_Heading }}

    {{ Answer_6_Content }}

  • {{ Question_7_Heading }}

    {{ Answer_7_Content }}

  • {{ Question_8_Heading }}

    {{ Answer_8_Content }}

  • {{ Question_9_Heading }}

    {{ Answer_9_Content }}

  • {{ Question_10_Heading }}

    {{ Answer_10_Content }}
    • {% endif %}

    {% if Show_Back_to_Top_Link contains 'es' %}▲ {{ Back_to_Top_Link_Text }}{% endif %}

    {{ ---------END FAQ ADD-ON HTML TEMPLATE CODE---------- }}

    {{ ---------BEGIN FAQ ADD-ON CSS/JAVASCRIPT CODE---------- }}

    #faq-template > br:first-child {display: none;}
    #faq-template a {color: {{ anclkcl }};}
    #expand-collapse ul { list-style-type: none;margin: 0;}
    #expand-collapse label {background-color: {{ thbgcl }};{% if trcn contains 'es' %}border-radius: 3px;{% endif %}padding: 1% 1% 1% 2%;margin-bottom: 1%;}
    #expand-collapse li {border-radius: 0;margin: 0;padding: 0;}
    #expand-collapse li.expand-content {padding: 0;}
    #expand-collapse h2 {color: {{ thtxcl }};padding-left: 5px;font-size: {{ qhs }}px !important;margin: 0 !important;text-transform: {{ qhctr }} !important;vertical-align: middle;display: inline-block;}
    .expand-content p {font-size: {{ acs }}px;box-sizing: border-box;line-height: 150%;}
    #expand-collapse input[type=checkbox] {display: none; }
    #expand-collapse input[type=checkbox] ~ ul { max-height: 0;max-width: 0;opacity: 0;overflow: hidden;white-space:nowrap;-webkit-transition:opacity 0.3s ease; -moz-transition:opacity 0.3s ease; -o-transition:opacity 0.3s ease; transition:opacity 0.3s ease;}
    #expand-collapse input[type=checkbox]:checked ~ ul {
    {% if tabd contains 'es' %}border: 3px solid {{ thbgcl }};{% endif %}{% if trcn contains 'es' %}border-radius: 0px 0px 3px 3px;{% endif %}white-space:normal;max-height: 100%;max-width: 100%;opacity: 1;padding: 2%;margin-top: -1.3%;margin-bottom: 1%;}
    #expand-collapse input[type=checkbox] + label:before{transform-origin:25% 50%;border: 8px solid transparent;border-width: 7px 9px; border-left-color: {{ thtxcl }};width: 0;height: 0;vertical-align: middle;display: inline-block;text-align: center;content: '';color: {{ thbgcl }};-webkit-transition:all .5s ease; -moz-transition:all .5s ease; -o-transition:all .5s ease; transition:all .5s ease; }
    #expand-collapse input[type=checkbox]:checked + label:before {transform: rotate(90deg);}
    #faq-anchor-links {margin-bottom: 25px;margin-left: 25px;}
    #faq-anchor-links li {list-style-type: {% if anlst contains 'ullet' %}disc{% else %}decimal{% endif %};color: {{ altc }};}
    #faq-anchor-links li > a {text-decoration: underline !important;color: {{ altc }};font-size: {{ altxs }}px;}
    #faq-anchor-links li > a:hover {opacity: .75;filter: alpha(opacity=75);}
    .faq-set {margin-bottom: 20px;list-style-type: {% if anlst contains 'umber' %}decimal{% endif %};font-size: {{ qhs }}px;font-weight: bold;}
    .faq-answer {margin-left: 20px;}
    .faq-answer img, .expand-content img {display: block;}
    #faq-al-info h4 {font-size: {{ qhs }}px !important;color: {{ qhtxcl }};}
    #faq-al-info .faq-answer, #faq-al-info .faq-answer p {font-size: {{ acs }}px !important;font-weight: normal;}
    .scrollToTop {font-weight: bold;color: #ffffff !important;background: rgba(0,0,0,.5);text-decoration: none;padding: 10px;box-sizing: border-box;-moz-box-sizing: border-box;position: fixed;bottom: 20px;right: 20px;cursor: pointer !important;z-index: 999;display: none;}
    .scrollToTop:hover{text-decoration:none;background: rgba(0,0,0,.8);}
    @media only screen and (max-width:768px) {
    #expand-collapse input[type=checkbox] + label:before {display: none;}
    #expand-collapse h2 {font-size: {{ qhs | times: 0.778 }}px !important;line-height:250% !important;}
    }

    (function($) {
    $(document).ready(function(){
    $(window).scroll(function(){
    if ($(this).scrollTop() > 200) {
    $('.scrollToTop').fadeIn();
    } else {
    $('.scrollToTop').fadeOut();
    }
    });
    $('.scrollToTop').click(function(){
    $('html, body').animate({scrollTop : 0},800);
    return false;
    });
    });
    $('#faq-anchor-links li > a').html(string.replace(/[^a-z0-9\s]/gi, '').replace(/[_\s]/g, ''));
    var url1 = /(^|<|\s)(www\..+?\..+?)(\s|>|$)/g,
    url2 = /(^|<|\s)(((https?|ftp):\/\/|mailto:).+?)(\s|>|$)/g,
    linkifyThis = function () {
    var childNodes = this.childNodes,
    i = childNodes.length;
    while(i--)
    {
    var n = childNodes<i>;
    if (n.nodeType == 3) {
    var html = $.trim(n.nodeValue);
    if (html)
    {
    html = html.replace(/&/g, '&amp;')
    .replace(/</g, '&lt;')
    .replace(/>/g, '&gt;')
    .replace(url1, '$1<a href="http://$2">$2</a>$3')
    .replace(url2, '$1<a href="$2">$2</a>$5');
    $(n).after(html).remove();
    }
    }
    else if (n.nodeType == 1 && !/^(a|button|textarea)$/i.test(n.tagName)) {
    linkifyThis.call(n);
    }
    }
    };
    $.fn.linkify = function () {
    return this.each(linkifyThis);
    };
    $('body').linkify();
    $("a[@href^='www'], a[@href^='http']").attr('target','_blank');
    })(jQuery);

    {{ ---------END FAQ ADD-ON CSS/JAVASCRIPT CODE---------- }}